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Account Executive

We are seeking an outstanding Sales Executive to help us build out our Sales function. You will spearhead and own, end to end, prospecting, contracting, and onboarding of new customers onto Meld. You are comfortable identifying customer needs and understanding how Meld can address those needs. You are a powerful storyteller: you will connect our products with our customers’ needs and goals.

You are comfortable dealing with lots of moving pieces, are detail-oriented, and are eager to learn how to enhance our customer’s experience. You can work independently, but are a collaborative team player who knows how to share knowledge, when to teach, and when to learn. By being so early on the team, you’ll be working with senior team members who know their craft; together, you’ll collaborate in making some of the most significant decisions to empower the future growth of the company.

You have drive, hunger, intellectual rigor. You are an owner.

You will do

• Identify, qualify, and close new business opportunities
• Own outbound and inbound pipelines across multiple channels
• Run consultative sales calls and tailor our solution to customer needs
• Build strong relationships with product, marketing, and customer success to improve the sales process
• Hire: help onboard our next set of sales team members.
• Own a quota and help the company achieve its revenue targets

You will bring

• 3–6 years of experience in B2B sales, ideally in crypto, fintech, or developer tools
• Proven track record of meeting or exceeding quota
• Strong communication and storytelling skills—especially with technical buyers
• Comfortable with ambiguity and context-switching in a startup environment
• Experience selling to product or engineering teams
• A data driven attitude to track, analyze, and communicate key metrics and business trends as they relate to the sales pipeline.
• Create and execute a sales plan that expands customer base and extends market reach.

You have

• A consistent track record of overachievement!
• 3-6 years in sales. You must have experience or demonstrated interest in crypto, payments, and stablecoins.
• Possesses a deep understanding of tools and processes in sales and post-sales lifecycle.
• Technical acumen, i.e. ability to understand our products and their value
• Exceptional written, negotiation and verbal communication skills

Apply: joinus@meld.io

Account Manager

We are seeking a results-driven and customer-focused Account Manager to join our growing team. The ideal candidate will act as the main point of contact for Meld’s customers, ensuring proactive service and ownership of driving growth and satisfaction. You play a critical role in supporting the operational efficiency and growth of our company.

Role Overview

We’re looking for a proactive, relationship-driven Account Manager to join our team. You’ll be the face of Meld to customers—responsible for launching new accounts, ensuring adoption, and identifying growth opportunities. This is a hybrid role that blends onboarding, account management, and success strategy. This is *not* a Customer Support role, it is highly strategic and designed to work with Meld’s customers to grow the business as opposed to managing product and feature questions

You are comfortable dealing with lots of moving pieces, are detail-oriented, and are eager to learn how to enhance our customer’s experience. You can work independently, but are a collaborative team player who knows how to share knowledge, when to teach, and when to learn. By being so early on the team, you’ll be working with senior team members who know their craft; together, you’ll collaborate in making some of the most significant decisions to empower the future growth of the company.

You have drive, hunger, intellectual rigor. You are an owner.

You will do

• Own the customer journey post-sale: From kickoff to go-live, you’ll guide customers through onboarding, training, and product activation.
• Be data oriented: be comfortable viewing and understanding customer’s and Meld’s usage metrics.
• Drive adoption: Monitor usage and engagement metrics to ensure customers are realizing full value.
• Grow accounts: Identify and close expansion opportunities (e.g., new use cases, teams, or product features).
• Collaborate cross-functionally: Act as the customer’s voice internally, partnering with product, support, and sales to improve the customer experience.
• Refine and build process: Help build playbooks, health scoring models, and scalable onboarding frameworks.

You will bring

• 3–6 years in Customer Success, Account Management, or Post-Sales roles
• Experience managing both enterprise level accounts as well as early stage companies.
• You’ll need the ability to work with large customers and identify those who could become large for Meld!
• Strong project management and communication skills—you're organized, persuasive, and clear
• Customer growth mindset: you're comfortable identifying upsell opportunities and influencing renewals
• Empathy and curiosity: you want to understand your customers deeply
• Bonus: Experience working with APIs, product/engineering teams, or in a startup environment

You have

• A consistent track record of overachievement!
• 3-6 years of relevant experience. You must have experience or demonstrated interest in crypto.
• Possesses a deep understanding of tools and processes in sales and post-sales lifecycle.
• Technical acumen, i.e. ability to understand our products and their value
• Analytical skills are critical for this role.

Apply: joinus@meld.io

Business Operations Associate

We are looking for a sharp, organized, and versatile Business Operations Associate to join our growing team. In this role, you'll take ownership of core revenue operations processes—like invoicing, payments, and partner commissions—while also supporting a wide range of internal operations across people, finance, and customer success. You’ll work closely with leadership and cross-functional teams to help the company run smoothly and scale effectively.

You are comfortable with numbers, obsessed with follow-through, and happiest when a spreadsheet is well-built and accurate. You are comfortable dealing with lots of moving pieces, are detail-oriented, and are eager to learn how to enhance our customer’s experience. You can work independently, but are a collaborative team player who knows how to share knowledge, when to teach, and when to learn.

You have drive, hunger, intellectual rigor. You are an owner.

You will

• Own the end-to-end invoicing process: draft, send, track, and follow up on customer invoices
• Monitor accounts receivable and ensure timely collections
• Calculate and administer monthly commission payments for team members and partners
• Track and report on revenue, payments, and key financial metrics
• Maintain and improve internal spreadsheets and macros (Google Sheets / Excel)
• Support payroll preparation and data accuracy
• Assist with recruiting coordination, onboarding, and other people ops workflows
• Handle internal admin tasks that keep the business moving (e.g., vendor forms, compliance docs)
• Jump into customer- or partner-related support tasks as needed

You have

• 1–3 years of experience in operations, finance, or an analytically-driven role
• Strong proficiency in Excel or Google Sheets, including formulas and pivot tables (bonus: scripting/macros)
• Attention to detail and a drive for accuracy in all things numbers
• Excellent follow-through and project ownership skills
• A bachelor’s degree (any field); business, finance, or accounting is a plus
• Comfort working cross-functionally and picking up new tools or systems quickly
• A mindset of helpfulness, curiosity, and continuous improvement

Apply: joinus@meld.io

Developer Support

About Us

Meld is a fast growing startup looking to add customer support for customers who use our API driven platform for managing their fintech integrations. At Meld, we are committed to driving innovation and providing robust solutions to our diverse clientele. We are currently seeking a dedicated Technical Customer Support Specialist with a strong understanding of APIs to join our dynamic team. This role is pivotal in supporting our tech-savvy customers and ensuring their success using our advanced product offerings.

Job Description

As a Technical Customer Support Specialist, you will be the frontline support for product-related inquiries, particularly those involving APIs and integrations. You will work closely with our customers to troubleshoot, diagnose, and resolve technical issues in a timely and accurate manner. This role requires a blend of technical expertise, customer service skills, and a passion for technology.

Responsibilities

• Provide first-level contact and convey resolutions to customer issues related to API usage and integration.
• Properly escalate unresolved queries to the internal product and engineering teams.
• Track, route, and redirect problems to correct resources.
• Walk customers through problem-solving processes, including effective use of troubleshooting tools and diagnostic tests.
• Update customer data and produce activity reports.
• Follow up with customers, provide feedback, and see problems through to resolution.
• Utilize excellent customer service skills and exceed customers’ expectations.
• Ensure proper recording, documentation, and closure of all trouble tickets.
• Recommend procedure modifications or improvements.
• Preserve and grow your knowledge of help desk procedures, products, and services.

Requirements

• Proven working experience in providing help desk support or as a technical support specialist.
• Proficiency in customer service practices.
• Strong problem-solving skills and ability to diagnose and resolve technical problems.
• Some familiarity with API functionalities, SDKs, and software integrations is required.
• Some experience with various programming languages (e.g., JavaScript, Python) is preferred.
• Excellent communication skills with the ability to effectively communicate in English both in verbal and written forms.
• Bachelor’s degree is required, and a background in Information Technology, Computer Science or equivalent is strongly preferred.

What We Offer

• This is a contract-to-hire position. If we are able to mutually agree on a fit, we will move this to full time role.
• Opportunities for professional growth and advancement.

Requirements

• You need to be able to work US hours (strong overlap between USA Pacific and Eastern time zones).
• You need to show proof of citizenship, educational qualifications, and fill out W8-BEN forms to be paid out from the USA.

Apply: joinus@meld.io

Front End Engineer (Web & Mobile)

We’re looking for a UX-minded Front-End Engineer to join our team and lead the development of cross-platform user experiences across web and mobile. You’ll work primarily in React Native to build high-quality, performant applications that run seamlessly on iOS, Android, and the web. You should be as comfortable pushing a new build to the App Store as you are shipping a new feature behind a feature flag on the web.

You’ve built and scaled front-end applications that serve millions of users, and you know how to design for performance, reliability, and user experience at scale. You thrive in cross-functional environments and bring a deep appreciation for design, quality, and usability.

We are looking to hire mid and senior level front end engineers!

You have drive, hunger, intellectual rigor. You are an owner.

You will

• Build and maintain cross-platform apps using React Native and related web technologies (e.g. React, Next.js)
• Own feature development from design to deployment across iOS, Android, and web platforms
• Leverage native iOS (Swift) code where necessary for performance or system integration
• Collaborate with design, product, and backend engineering to bring features to life
• Optimize performance, responsiveness, and accessibility across platforms
• Help define and enforce front-end architecture, tooling, and code standards
• Contribute to app store deployments and release management

You have

• 3+ years of experience in front-end development, with significant time spent in React and React Native
• A proven track record of building and maintaining front-end applications used by millions of users
• Experience shipping production-quality mobile apps (iOS and/or Android)
• Comfort working with native iOS (Swift or Objective-C) and integrating with React Native bridges
• Strong understanding of front-end principles: component design, state management, mobile performance, etc.
• Familiarity with app store processes (TestFlight, Apple App Store, Google Play)
• A strong product sense and appreciation for good design and user experience
• Excellent communication and collaboration skills

Apply: joinus@meld.io

Growth Lead

We’re looking for a bold, strategic, and execution-focused Growth Lead to own and scale our entire go-to-market motion. This is a senior leadership role working with the founder and other senior leaders in the company. You’ll be responsible for building and leading all functions that drive awareness, acquisition, retention, and revenue—including sales, account management, growth marketing, and events.

You’ll define and execute our growth strategy, lead a high-performing team, and build the engine that takes us from early traction to market leadership.

You have drive, hunger, intellectual rigor. You are an owner.

You will

• Build and own the full GTM function: align sales, account management, customer success, and marketing under one cohesive strategy.
  • Sales: Drive revenue growth: Set targets, forecast performance, and build the operational infrastructure to scale ARR.
  • Account Management and Customer Success: Deepen customer relationships: Partner with customer success to increase retention, expansion, and LTV.
  • Revenue Operations: Build dashboards, interpret funnel metrics, and make data-driven decisions about channels, segments, and tactics.
  • Marketing: Design and execute campaigns: Oversee multi-channel campaigns, events, partnerships, and outbound strategies to generate qualified pipeline.
• Build and lead the team: Recruit and manage a cross-functional team across growth marketing, sales, and customer success.
• Develop positioning and messaging: Collaborate with product and engineering to craft narratives that resonate with our audiences—especially technical and business buyers.
• Be a company-wide leader: Contribute to overall company strategy, fundraising conversations, and cross-functional alignment.

You have

• 8–12+ years of experience across GTM functions (sales, growth, success, and marketing), including at least 3 in meaningful leadership roles
• Proven success building and scaling revenue teams in early- to mid-stage startups
• Strategic thinker with deep operating chops—you’re comfortable going from board decks to CRM configs
• A player-coach who can lead, but also roll up sleeves and drive execution
• Exceptional communicator—able to translate between customers, internal teams, and external partners
• Highly analytical, and have a proven sense for finding and riding inflection points

Apply: joinus@meld.io

Marketing & Communications

We’re looking for a sharp, curious, and creative Marketing & Comms Generalist to help tell Meld’s story—and get it in front of the right people. You’ll own everything from content and PR to event strategy and brand amplification. You’ll work closely with our product and leadership teams to shape how the world sees us—and make sure they actually see us.

You’re someone who has demonstrated interest and experience in crypto, loves turning complex ideas into compelling narratives, and knows how to hustle for reach—whether that’s landing a podcast spot, locking in a speaking gig, or optimizing a post to dominate search.

We are open to hiring at the mid or senior level!

You have drive, hunger, intellectual rigor. You are an owner.

You will

• Write thought leadership pieces, blog posts, and whitepapers in collaboration with product
• Distribute and amplify content across social (Twitter, LinkedIn), newsletter, and partner channels
• Drive press and PR—announcements, interviews, podcasts, and media outreach
• Keep the website fresh and on-message; collaborate on structure, design, and copy (bonus: Webflow, Figma, Canva type skills)
• Own and evolve brand voice, ensuring consistency and clarity across channels
• Identify and pursue speaking slots, panels, and conference appearances
• Evaluate sponsorships and booths at key events with a scrappy, ROI-minded lens
• Lead brand amplification efforts, growing our presence across earned, owned, and paid media
• Partner with an agency for SEM/SEO strategy to drive Meld brand amplification and customer acquisition.
• Track performance of all efforts and adjust based on what’s working

You have

• 3–6 years of experience across marketing, PR, or content (agency or in-house)
• A real interest in crypto/web3—even if you’re still learning
• Can write clearly, sharply, and persuasively—especially on technical or emerging topics
• An eye for brand, and experience shaping narratives in early-stage companies
• Understand how SEO/SEM works and how to make content (and landing pages) discoverable
• Know how to get things done without a big team or budget
• Bonus: you’ve worked on a launch, landed press, ranked a page, or grown a following

Apply: joinus@meld.io

Product Lead

We’re looking for a forward-thinking, execution-oriented Product Lead to lead product strategy and development across our platform. This role is a part of the leadership team and partners closely with engineering, growth, and operations to shape the future of how users access, use, and scale with digital assets.

You’ll own the product roadmap and team, working across the full stack—from wallets, checkout flows, integrations, and user-facing experiences—to build products that make crypto accessible and easier to use.

You’ll define and execute our growth strategy, lead a high-performing team, and build the engine that takes us from early traction to market leadership.

You have drive, hunger, intellectual rigor. You are an owner.

You will

• Define and own the end-to-end product strategy across our ramp partners, wallets, integrations, and APIs.
• Have enthusiasm, motivation, and a clear view on how to build a beautiful onboarding platform for consumers and developers.
• Develop deep customer empathy—especially for devs, fintechs, and businesses integrating crypto use cases
• Partner with engineering to deliver performant, reliable, and secure products
• Stay on top of the rapidly evolving crypto ecosystem (L1s/L2s, custody, KYC/KYB, compliance) to inform product bets
• Be a cross-functional leader—aligning GTM, compliance, ops, and support functions with product vision

You bring

• 8+ years in product management, including 2–3+ years in a leadership role
• Demonstrated success owning full product lifecycle at a high-growth or startup environment
• Deep understanding of crypto primitives—wallets, tokens, on/off ramps, blockchain networks, identity, etc.
• Fluency in both business and technical tradeoffs (APIs, smart contract interactions, scalability constraints)
• Track record of hiring, mentoring, and inspiring high-performing product teams
• Bonus: You’ve worked on developer platforms or financial infrastructure
• Highly analytical, and have a proven sense for finding and riding inflection points

Apply: joinus@meld.io

Product Manager

We’re looking for a Product Manager to help build and scale core parts of our product platform. You’ll work cross-functionally with engineering, design, and compliance to ship experiences that are intuitive, secure, and technically sound.

You’ll be working at the intersection of crypto and fintech, and merging these primitives into real-world utility for customers—whether through APIs, dashboards, or operational tooling. Your core customers will be developers building for businesses and end users.

You have drive, hunger, intellectual rigor. You are an owner.

You will

• Build alignment and execute on a product strategy across our ramp partners, wallets, integrations, and APIs.
• Talk to users (often developers or fintech operators) to uncover problems and design meaningful solutions
• Have enthusiasm, motivation, and a clear view on how to build a beautiful onboarding platform for consumers and developers.
• Develop deep customer empathy—especially for devs, fintechs, and businesses integrating crypto use cases
• Partner with engineering to deliver performant, reliable, and secure products
• Stay on top of the rapidly evolving crypto ecosystem (L1s/L2s, custody, KYC/KYB, compliance) to inform product bets
• Contribute to our product culture by documenting learnings, sharing context, and making good bets
• Use metrics and customer feedback to continuously refine the roadmap and backlog

You bring

• 2–5 years of product experience, with at least 1–2 years in the crypto ecosystem
• Strong technical instincts—you’ve worked with engineers and APIs. You may not be an engineer, but you can hold a robust discussion around how platforms work.
• Familiarity with wallets, ramps, payments and a view on how to move money between crypto and fiat.
• Great communicator and structured thinker
• Comfortable in ambiguity and excited by ownership
• Bonus: You’ve worked on developer platforms or financial infrastructure
• Highly analytical, and have a proven sense for finding and riding inflection points

Apply: joinus@meld.io